So we built the operations department they never had time to build.
Before TrailMark, we spent years in sales. Between the two of us, we closed $25 million in deals. That taught us one thing over and over: the work is rarely the problem. Getting to the work is.
We'd watch a great local shop with the phone ringing off the hook — and lose jobs anyway. A call goes to voicemail while the owner's on a roof. A quote gets sent and never followed up. A happy customer never gets asked for a review. Money they'd already earned, walking out the door.
We become your front desk. We answer the calls you can't grab, book the jobs, chase the quotes that go quiet, and turn finished work into reviews. You keep doing what you're good at. We run the side of the business that was slipping.
No call center scripts, no long contracts, no software for you to learn. It's done for you, it answers as your business, and you stay in control of every booking.
Because the owner-operator who's great at the actual work shouldn't lose to the shop that just happened to answer the phone first. We're a two-person team that treats your business like the one that has to make payroll — because ours does too.
The first 30 days are on us. If we don't catch you a job, you owe nothing.
See Front Desk