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Q: How soon after a customer's visit do you send a review request?

We send requests 24-48 hours after their visit—early enough that the experience is fresh, but late enough that they've had time to settle the check and reflect. For Richardson restaurants with lunch and dinner service, this timing captures business professionals and families when they're actually thinking about leaving feedback.

Q: What happens if negative reviews come in?

Our system flags low ratings immediately so you can respond before it goes public. We don't write responses for you, but we make sure nothing sits unaddressed. In a market like Richardson where educated diners read every review, a thoughtful response within hours changes perception significantly.

Q: Do you charge per review or per month?

We charge a flat monthly fee based on your average monthly covers, not per review generated. That way you're not penalized for success—if automation drives 40% more reviews, your cost stays the same. Most Richardson restaurants see ROI within 60 days.

Q: Which review platforms do you integrate with?

Google Business Profile, Yelp, OpenTable, and TripAdvisor—the four platforms Richardson diners actually use. We don't push reviews to irrelevant niche sites. You control where requests go based on where your current customers are already reviewing.

You run the jobs. We catch every lead, do the follow-up you never have time for, and get you paid — so nothing slips through the cracks.

Or hear the AI live

Nothing slipsMonth-to-monthNo contracts

Live right now

Try the AI right now.

Don't take our word for it. Call, text, or chat — the AI you reach is the exact one your customers will get.

Call Sarah

Our AI receptionist picks up instantly, books the job, and answers like a seasoned dispatcher.

Call (866) 835-1594

Text Jake

Our AI text agent replies in seconds — quoting, qualifying, and locking in appointments by SMS.

Text (866) 835-1594

One team. The whole journey.

Lead to booked to paid — handled.

You run the jobs. We run everything else a Richardson restaurant shop needs to turn a lead into paid work.

Branch 1 · Nothing slips

Every lead caught

Every call, text, and form answered instantly — 24/7, even at 9pm on a Saturday. One inbox, zero missed leads, so the job goes to you instead of whoever picked up first.

0 missed leads. Ever.

Branch 2 · We do the chasing

Follow-up on autopilot

The follow-ups, review requests, and win-backs you never have time for — running on their own. We turn "just checking prices" into booked reservations.

Replies in <10 seconds

Branch 3 · You get paid

Quote to paid

Quote, e-signature, invoice, paid — all in one flow, no chasing paper. Plus a live dashboard where you watch the revenue we recover for you climb.

See the revenue you recover

One operations team. Catch every lead, chase every follow-up, get you paid. Month-to-month, cancel anytime.

Serving Restaurant Businesses in Richardson, TX

Richardson's restaurant scene thrives on word-of-mouth in a market where tech professionals and families actively compare dining options online. Review Automation captures those moments when customers are most likely to leave feedback—then routes them to Google, Yelp, and other platforms your competitors are already dominating. Stop leaving reputation management to chance.

We handle the entire workflow: timing review requests after peak service windows, managing responses across platforms, and flagging issues before they escalate publicly. Richardson restaurants compete fiercely in a suburb with high education levels and sophisticated diners who read reviews carefully. Automation means you're capturing positive momentum while you're busy running the kitchen, not weeks later when the moment has passed.

Common Questions — Restaurant in Richardson

How soon after a customer's visit do you send a review request?

We send requests 24-48 hours after their visit—early enough that the experience is fresh, but late enough that they've had time to settle the check and reflect. For Richardson restaurants with lunch and dinner service, this timing captures business professionals and families when they're actually thinking about leaving feedback.

What happens if negative reviews come in?

Our system flags low ratings immediately so you can respond before it goes public. We don't write responses for you, but we make sure nothing sits unaddressed. In a market like Richardson where educated diners read every review, a thoughtful response within hours changes perception significantly.

Do you charge per review or per month?

We charge a flat monthly fee based on your average monthly covers, not per review generated. That way you're not penalized for success—if automation drives 40% more reviews, your cost stays the same. Most Richardson restaurants see ROI within 60 days.

Which review platforms do you integrate with?

Google Business Profile, Yelp, OpenTable, and TripAdvisor—the four platforms Richardson diners actually use. We don't push reviews to irrelevant niche sites. You control where requests go based on where your current customers are already reviewing.

Watch a 3-minute demo. See your plan.

The demo shows you exactly how we catch, chase, and get you paid — then we build you a plan sized to your business.

Month-to-monthNo contractsSet up in ~2 weeks

Talk to our AI right now — call and Sarah answers, that's the demoCall Now

TrailMark Web Bot

Hi! I'm the web bot that would live on your restaurant site. Ask me anything — pricing, availability, emergencies — and watch how I'd book the job.