How Dentist Businesses in St. George Can Get More Google Reviews
📍 St. George
September 26, 2023 4 min read

How Dentist Businesses in St. George Can Get More Google Reviews

Stop waiting for happy customers to leave reviews. Here's the simple, repeatable system dentist businesses in St. George use to consistently generate 5-star Google reviews.

TL;DR AI tools like ChatGPT recommend businesses with a real website, strong directory listings, and reviews that mention specific services and neighborhoods. The more you're mentioned across the web, the more likely you are to show up.

How Dentist Businesses in St. George Can Get More Google Reviews

If you run a dental practice in St. George, you already know the market here is competitive. Between the established family dentists who've been around for decades and the newer practices popping up along Bluff Street and Riverside Drive, patients have options. And when someone moves to St. George or is just looking for a new dentist, the first thing they do is Google "dentist near me" and start reading reviews. Not your website. Not your Facebook page. Reviews. A practice with 12 reviews and a 4.2-star rating is going to lose that click to a competitor sitting at 150 reviews and 4.8 stars every single time. The good news is that getting more reviews is not complicated. It just requires a system.

Why Most Dentist Businesses Don't Have Enough Reviews

The honest answer is that most dental offices don't ask. They do great work, patients leave happy, and then nothing happens. The front desk is busy, the dentist is moving to the next patient, and nobody has the time or the process to consistently request a review. The other problem is that unhappy patients are far more motivated to leave reviews on their own than satisfied ones. A patient who waited too long or had a billing issue will find your Google profile without any prompting. Your happy regulars, the ones who have been coming to you for years, need a little nudge. Without a repeatable process, you'll end up with a trickle of reviews that doesn't reflect the quality of care you're actually providing.

The 5-Step Review System

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Step one is to get your Google review link. Go into your Google Business Profile, find the "Ask for reviews" option, and copy that short link. Save it somewhere accessible because you're going to use it a lot.

Step two is to ask at the right moment. For a dental practice, that moment is right after the appointment when the patient is in a good mood and still in your office. If they said something positive to the hygienist or complimented the staff, that is your window. A warm handoff at checkout works well here.

Step three is to use text, not email. Email open rates for dental offices are low and getting lower. A short, personal-sounding text that includes your review link gets read. Keep it simple: thank them for coming in, tell them a review would mean a lot, and include the link. Most people will tap it right from their phone.

Step four is to follow up once. If someone didn't leave a review after the first message, one follow-up a few days later is completely acceptable. After that, leave it alone. You don't want to annoy people or create a negative association with your practice.

Step five is to respond to every review, positive or negative. This matters more than most dentists realize. When a potential patient in St. George is reading through your reviews, they are also reading your responses. A thoughtful reply to a critical review shows professionalism. A simple thank-you on a five-star review shows you're paying attention and that you care about your patients beyond the appointment.

What a Realistic Review Growth Timeline Looks Like for a Dentist in St. George

If you start this system today and your practice sees 20 to 30 patients a week, you should realistically expect to add 8 to 15 new reviews per month, assuming a reasonable conversion rate from your asks. Within three months, a practice that started with 10 reviews could be sitting at 40 or 50. Within six months, you could be one of the more reviewed dental practices in St. George, which absolutely affects where you show up in local search results and how many new patients choose you over a competitor.

That kind of growth doesn't happen by accident. It happens because someone built a process and stuck to it.

If you're ready to stop leaving reviews on the table, TrailMark Digital offers a review automation service built specifically for local businesses that makes this whole system run on its own. Check it out and see how we help St. George businesses grow their reputation without adding more to your plate.

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